{"id":3664,"date":"2025-07-21T05:55:41","date_gmt":"2025-07-21T05:55:41","guid":{"rendered":"https:\/\/aerosafrica.com\/?page_id=3664"},"modified":"2025-07-21T15:43:26","modified_gmt":"2025-07-21T15:43:26","slug":"sms-occurrence-investigation-fundamentals","status":"publish","type":"page","link":"https:\/\/aerosafrica.com\/index.php\/full-width\/aerosafe-courses\/sms-occurrence-investigation-fundamentals\/","title":{"rendered":"Safety Management Systems (SMS) Occurrence Investigation Fundamentals"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3779&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Course Overview&#8221; font_container=&#8221;tag:h2|font_size:30|text_align:left|color:%23f78800&#8243; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]This training program aims to equip relevant aviation safety professionals with the fundamental knowledge and skills to investigate aircraft occurrences within an operator\u2019s Safety Management System (SMS).<\/p>\n<p>As part of Safety Risk Management training the aim of the cause is to enhance the identification of causes and implementation of robust preventative measures of occurrences. Our experienced instructors will guide participants through a blend of interactive lectures, classroom exercises, and real-world case studies.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1753086865996{background-color: #f78800 !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_custom_heading text=&#8221;Course Content&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<div style=\"padding-left: 20px;\">\n<div style=\"display: flex; flex-wrap: wrap; gap: 40px;\">\n<ul style=\"flex: 1 1 300px; max-width: 100%; box-sizing: border-box;\">\n<li><strong><span style=\"color: white;\">Introduction to the course<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Definitions and Occurrence Taxonomy<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">ICAO and KCARs Requirements<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Handling Occurrences within the SMS<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Objective and process of investigation<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Investigation Authority, Responsibility and Roles<\/span><\/strong><\/li>\n<\/ul>\n<ul style=\"flex: 1 1 300px; max-width: 100%; box-sizing: border-box;\">\n<li><strong><span style=\"color: white;\">Reporting of occurrences<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Participation in the investigation<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Initial actions and site safety<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Handling of recorders<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Aircraft Systems investigation overview<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Human factors investigation overview<\/span><\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Target Group&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #ffffff;\"><strong>Safety managers and officers<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>In-house occurrence investigators<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Air Operator emergency response personnel (go team, Crisis Management Centre (CMC) team, Local Incident Command Centre (LICC) team<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Auditors who audit organisations\u2019 SMS<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1753100312728{background-color: #fcb900 !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Prerequisites&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #ffffff;\"><strong>Participants should have preferably completed the Aerosafe Safety Management Systems for Managers course (5 days)<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Recommended level: this is an intermediate level SMS course<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Computer skills: working knowledge of office productivity software<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Required Materials&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #ffffff;\"> <strong>Participants must bring to class a laptop which has functional office productivity software (Microsoft 365\/Google Workspace etc.) and internet connection capability<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Qualification Standards&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #ffffff;\"><strong>Successful completion of case study and exercises<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Exam \u2013 70% pass mark<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1753079445873{background-color: #6f573b !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Delivery Methods&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #ffffff;\"><strong>Classroom Lectures<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Course Notes<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Practical Exercises<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Case study<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Delivery Mode&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #ffffff;\"><strong>Physical Classroom<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Virtual Classroom<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Duration&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #ffffff;\"> <strong>Total of 18 hours of in-class training (3 days)<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1753100746703{background-color: #2b2b2b !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Contact Details&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_column_text]<\/p>\n<hr \/>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1753101748106{margin-top: -50px !important;}&#8221;][caw_info_box style=&#8221;caw_info_box_style_2&#8243; 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heading_themefont=&#8221;yes&#8221; icon_fontawesome=&#8221;fas fa-envelope&#8221; heading_font_size=&#8221;16px&#8221; heading_color=&#8221;#ffffff&#8221; heading_font_family=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; icon_font_size=&#8221;25px&#8221; icon_boxsize=&#8221;25px&#8221; icon_color=&#8221;#ffffff&#8221; icon_background_color=&#8221;#2b2b2b&#8221;][\/caw_info_box][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1753102004967{margin-top: -50px !important;}&#8221;][caw_info_box style=&#8221;caw_info_box_style_2&#8243; heading=&#8221;www.linkedin.com\/company\/aerosafe-africa-consultants&#8221; heading_themefont=&#8221;yes&#8221; icon_fontawesome=&#8221;fab fa-linkedin-in&#8221; heading_font_size=&#8221;16px&#8221; heading_color=&#8221;#ffffff&#8221; heading_font_family=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221; icon_font_size=&#8221;25px&#8221; icon_boxsize=&#8221;25px&#8221; icon_color=&#8221;#ffffff&#8221; icon_background_color=&#8221;#2b2b2b&#8221;][\/caw_info_box][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3779&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Course Overview&#8221; font_container=&#8221;tag:h2|font_size:30|text_align:left|color:%23f78800&#8243; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]This training program aims to equip relevant aviation safety professionals with the fundamental knowledge and skills to investigate aircraft occurrences within an operator\u2019s Safety Management System (SMS). As part of Safety Risk Management training the aim of the cause is to enhance the identification of causes and implementation of robust preventative measures of occurrences. Our experienced instructors will guide participants through a blend of interactive lectures, classroom exercises, and real-world case studies.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1753086865996{background-color: #f78800 !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_custom_heading text=&#8221;Course Content&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text] Introduction to the course Definitions and Occurrence Taxonomy ICAO and&#8230; <\/p>\n","protected":false},"author":1,"featured_media":3779,"parent":3090,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-parts\/template-full-width.php","meta":{"_joinchat":[]},"course":[17],"job":[],"acf":[],"featured_image_src":"https:\/\/aerosafrica.com\/wp-content\/uploads\/2025\/07\/Occurrence-Investigation.jpeg","rttpg_featured_image_url":{"full":["https:\/\/aerosafrica.com\/wp-content\/uploads\/2025\/07\/Occurrence-Investigation.jpeg",1536,1024,false],"landscape":["https:\/\/aerosafrica.com\/wp-content\/uploads\/2025\/07\/Occurrence-Investigation.jpeg",1536,1024,false],"portraits":["https:\/\/aerosafrica.com\/wp-content\/uploads\/2025\/07\/Occurrence-Investigation.jpeg",1536,1024,false],"thumbnail":["https:\/\/aerosafrica.com\/wp-content\/uploads\/2025\/07\/Occurrence-Investigation-150x150.jpeg",150,150,true],"medium":["https:\/\/aerosafrica.com\/wp-content\/uploads\/2025\/07\/Occurrence-Investigation-300x200.jpeg",300,200,true],"large":["https:\/\/aerosafrica.com\/wp-content\/uploads\/2025\/07\/Occurrence-Investigation-1024x683.jpeg",1024,683,true],"1536x1536":["https:\/\/aerosafrica.com\/wp-content\/uploads\/2025\/07\/Occurrence-Investigation.jpeg",1536,1024,false],"2048x2048":["https:\/\/aerosafrica.com\/wp-content\/uploads\/2025\/07\/Occurrence-Investigation.jpeg",1536,1024,false],"homepage-thumb":["https:\/\/aerosafrica.com\/wp-content\/uploads\/2025\/07\/Occurrence-Investigation-240x145.jpeg",240,145,true]},"rttpg_author":{"display_name":"admin","author_link":"https:\/\/aerosafrica.com\/index.php\/author\/admin\/"},"rttpg_comment":0,"rttpg_category":" <a href=\"https:\/\/aerosafrica.com\/index.php\/course\/aerosafe-courses\/\" rel=\"tag\">Aerosafe Courses<\/a>","rttpg_excerpt":"[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3779&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Course Overview&#8221; font_container=&#8221;tag:h2|font_size:30|text_align:left|color:%23f78800&#8243; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]This training program aims to equip relevant aviation safety professionals with the fundamental knowledge and skills to investigate aircraft occurrences within an operator\u2019s Safety Management System (SMS). As part of Safety Risk Management training the aim of the cause is to enhance the identification of causes&hellip;","_links":{"self":[{"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/pages\/3664"}],"collection":[{"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/comments?post=3664"}],"version-history":[{"count":61,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/pages\/3664\/revisions"}],"predecessor-version":[{"id":3784,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/pages\/3664\/revisions\/3784"}],"up":[{"embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/pages\/3090"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/media\/3779"}],"wp:attachment":[{"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/media?parent=3664"}],"wp:term":[{"taxonomy":"course","embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/course?post=3664"},{"taxonomy":"job","embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/job?post=3664"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}