{"id":3867,"date":"2025-11-13T11:33:26","date_gmt":"2025-11-13T11:33:26","guid":{"rendered":"https:\/\/aerosafrica.com\/?page_id=3867"},"modified":"2025-11-18T07:16:41","modified_gmt":"2025-11-18T07:16:41","slug":"qms-root-cause-analysis","status":"publish","type":"page","link":"https:\/\/aerosafrica.com\/index.php\/full-width\/aerosafe-courses\/qms-root-cause-analysis\/","title":{"rendered":"QMS Root Cause Analysis"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3880&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Course Overview&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:left|color:%23f78800&#8243; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]The course aims at providing instruction on corrective action processes arising from quality or safety findings through root cause analysis within an aviation organization to ensure non- recurrence and ensure improvement of performance. The training is an extension to Aerosafe\u2019s Quality Management and Safety Management courses.[\/vc_column_text][vc_custom_heading text=&#8221;Course Objectives and Learning Outcomes&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:left|color:%23f78800&#8243; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]The objectives of this course are to:<\/p>\n<ul>\n<li>Review the need for corrective and preventive actions resulting from audit and investigation findings<\/li>\n<li>Identify regulatory and aviation industry requirements for root cause analysis<\/li>\n<li>Identify root cause analysis processes<\/li>\n<li>Demonstrate the application of different root cause analysis methods<\/li>\n<li>Demonstrate understanding of the applicable roles and responsibilities<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1753086865996{background-color: #f78800 !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_custom_heading text=&#8221;Course Content&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<div style=\"padding-left: 20px; padding-top: 15px;\">\n<div style=\"display: flex; flex-wrap: wrap; gap: 40px;\">\n<ul style=\"color: white; flex: 1 1 300px; max-width: 100%; box-sizing: border-box;\">\n<li><strong><span style=\"color: white;\">Introduction to Root Cause Analysis<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Regulatory requirements and international standards<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Problem solving practices and common errors<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Identifying root causes in audit findings<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Identifying root causes in safety occurrences<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Steps to conducting an effective root cause analysis<\/span><\/strong><\/li>\n<\/ul>\n<ul style=\"color: white; flex: 1 1 300px; max-width: 100%; box-sizing: border-box;\">\n<li><strong><span style=\"color: white;\">5-Whys root cause analysis<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Fish Bone root cause analysis<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Other root cause analysis models<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Case studies and root cause analysis exercises<\/span><\/strong><\/li>\n<li><strong><span style=\"color: white;\">Exam and Training Summary<\/span><\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Target Group&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none; padding-top: 15px; color: white;\">\n<ul>\n<li><span style=\"color: #ffffff;\"><strong>Air Operator, Training Organisation and Maintenance Organisation internal auditors<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Incident \/ occurrence investigators<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Quality and Safety office managers and personnel<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Organisation post holders<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1763040290451{background-color: #994914 !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Completion Standards&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"color: white; padding-top: 15px; list-style-type: none;\">\n<ul>\n<li><span style=\"color: #ffffff;\"><strong>Attend all sessions<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Satisfactory performance root cause analysis exercises<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Pass end of course Exam<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Prerequisites&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul style=\"color: white; padding-top: 15px;\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"color: #ffffff;\"><strong>Quality Management Systems 5-day or Safety Management Systems 5-day course<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Computer skills &#8211; working knowledge of office productivity software. Access to, and basic use of data processing, spreadsheet and presentation tools (like Microsoft Word, Excel, PowerPoint) is a requirement<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Required Materials&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul style=\"color: white; padding-top: 15px;\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"line-height: 26px;\"><strong><span style=\"color: #ffffff;\">Participants must bring to class a laptop which has functional office productivity software (Microsoft 365\/Google Workspace etc.) and internet connection capability.<\/span><\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1763040816299{background-color: #310707 !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Delivery Methods&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none; padding-top: 15px; color: white;\">\n<ul>\n<li><span style=\"color: #ffffff;\"><strong>Classroom and\/or virtual sessions<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Power point presentations and relevant videos<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Training notes and exercise handouts<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Includes relevant examples and discussions<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Practical Exercises<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Case study<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Delivery Mode&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none; padding-top: 15px; color: white;\">\n<ul>\n<li><span style=\"color: #ffffff;\"><strong>Physical Classroom<\/strong><\/span><\/li>\n<li><span style=\"color: #ffffff;\"><strong>Virtual Classroom<\/strong><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Duration&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none; padding-top: 15px; color: white;\">\n<ul>\n<li style=\"line-height: 26px;\"><strong><span style=\"color: #ffffff;\">12 hours (2 days)<\/span><\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Cost&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]<\/p>\n<hr \/>\n<ul>\n<li style=\"list-style-type: none; padding-top: 15px; color: white;\">\n<ul>\n<li style=\"line-height: 26px;\"><strong><span style=\"color: #ffffff;\">USD 300 Per Person (Exclusive of VAT)<\/span><\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1753080292990{background-color: #2b2b2b !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Contact Details&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_column_text]<\/p>\n<hr \/>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1753089271544{margin-top: -50px !important;}&#8221;][caw_info_box style=&#8221;caw_info_box_style_2&#8243; heading=&#8221;MAF Hangar- 2nd Floor, Wilson Airport, Nairobi.&#8221; heading_themefont=&#8221;yes&#8221; subheading_themefont=&#8221;yes&#8221; icon_fontawesome=&#8221;fas fa-building&#8221; icon_color=&#8221;#ffffff&#8221; icon_font_size=&#8221;25px&#8221; icon_boxsize=&#8221;25px&#8221; icon_background_color=&#8221;#2b2b2b&#8221; heading_color=&#8221;#ffffff&#8221; heading_font_size=&#8221;16px&#8221; subheading_font_family=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic&#8221; subheading_margin=&#8221;.vc_custom_1753085846057{margin-top: -20 !important;}&#8221; heading_font_family=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][\/caw_info_box][caw_info_box style=&#8221;caw_info_box_style_2&#8243; 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icon_color=&#8221;#ffffff&#8221; icon_font_size=&#8221;25px&#8221; icon_boxsize=&#8221;25px&#8221; icon_background_color=&#8221;#2b2b2b&#8221; heading_color=&#8221;#ffffff&#8221; heading_font_size=&#8221;16px&#8221; subheading_font_family=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic&#8221; subheading_margin=&#8221;.vc_custom_1753085846057{margin-top: -20 !important;}&#8221; heading_font_family=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][\/caw_info_box][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1753089326939{margin-top: -50px !important;}&#8221;][caw_info_box style=&#8221;caw_info_box_style_2&#8243; heading=&#8221;www.linkedin.com\/company\/aerosafe-africa-consultants&#8221; heading_themefont=&#8221;yes&#8221; subheading_themefont=&#8221;yes&#8221; icon_fontawesome=&#8221;fab fa-linkedin-in&#8221; icon_color=&#8221;#ffffff&#8221; icon_font_size=&#8221;25px&#8221; icon_boxsize=&#8221;25px&#8221; icon_background_color=&#8221;#2b2b2b&#8221; heading_color=&#8221;#ffffff&#8221; heading_font_size=&#8221;16px&#8221; subheading_font_family=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic&#8221; subheading_margin=&#8221;.vc_custom_1753085846057{margin-top: -20 !important;}&#8221; heading_font_family=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][\/caw_info_box][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3880&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Course Overview&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:left|color:%23f78800&#8243; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]The course aims at providing instruction on corrective action processes arising from quality or safety findings through root cause analysis within an aviation organization to ensure non- recurrence and ensure improvement of performance. The training is an extension to Aerosafe\u2019s Quality Management and Safety Management courses.[\/vc_column_text][vc_custom_heading text=&#8221;Course Objectives and Learning Outcomes&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:left|color:%23f78800&#8243; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]The objectives of this course are to: Review the need for corrective and preventive actions resulting from audit and investigation findings Identify regulatory and aviation industry requirements for root cause analysis Identify root cause analysis processes Demonstrate the&#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3090,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-parts\/template-full-width.php","meta":{"_joinchat":{"message_text":"Thank you for contacting Aerosafe Africa, an Approved Training Organization.\n\nPlease let us know how we can assist you regarding our courses, enrollment, or training programs.\n\nSend a message and a member of our team will respond shortly.","message_send":"{}"}},"course":[17],"job":[],"acf":[],"featured_image_src":null,"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"admin","author_link":"https:\/\/aerosafrica.com\/index.php\/author\/admin\/"},"rttpg_comment":0,"rttpg_category":" <a href=\"https:\/\/aerosafrica.com\/index.php\/course\/aerosafe-courses\/\" rel=\"tag\">Aerosafe Courses<\/a>","rttpg_excerpt":"[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3880&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Course Overview&#8221; font_container=&#8221;tag:h2|font_size:25|text_align:left|color:%23f78800&#8243; google_fonts=&#8221;font_family:Nunito%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_column_text]The course aims at providing instruction on corrective action processes arising from quality or safety findings through root cause analysis within an aviation organization to ensure non- recurrence and ensure improvement of performance. The training is an extension to Aerosafe\u2019s Quality Management and Safety Management courses.[\/vc_column_text][vc_custom_heading&hellip;","_links":{"self":[{"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/pages\/3867"}],"collection":[{"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/comments?post=3867"}],"version-history":[{"count":11,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/pages\/3867\/revisions"}],"predecessor-version":[{"id":3888,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/pages\/3867\/revisions\/3888"}],"up":[{"embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/pages\/3090"}],"wp:attachment":[{"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/media?parent=3867"}],"wp:term":[{"taxonomy":"course","embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/course?post=3867"},{"taxonomy":"job","embeddable":true,"href":"https:\/\/aerosafrica.com\/index.php\/wp-json\/wp\/v2\/job?post=3867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}